FAQ
What are the Scentd Flame candles made of?
Our candles and melts are made with 100% soy wax, cotton wicks that are lead and heavy metal free and a mix of fragrance and essential oils.
How are your products made?
Our products are handmade by Holly's home studio in WA. Holly creates all products, content, label designs herself.
Do you offer returns/exchanges?
Scentd Flame does not allow refunds/returns, and all sales are final.
We take pride in ensuring our products are handmade with the highest quality, as well as ensuring they are packed safely for shipping.
Damaged items will need to meet replacement requirements. Please ensure to contact us within 5 days of receiving the damaged items.
Do you offer personalised candles?
We definitely do! We can help you take your special occasions and milestones to the next level. For more information head to-
Do you ship Australia wide?
Of course! We offer the option of standard or express across the whole of Australia